Privacy Policy
Last Updated: November 17, 2025
At Purani Dilli, we respect your privacy and value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. What information do we collect?
When you make a purchase from Purani Dilli, we collect personal details necessary to complete your transaction, such as your name, address, email, and phone number. Additionally, when you browse our website, we automatically receive information like your deviceās IP address, which helps us improve your browsing experience.
We may also collect information to send marketing emails, including product updates and promotional offers, with your consent.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To communicate with you about your orders, updates and shipping details.
- For marketing and promotional purposes.
- To send occasional updates or promotional emails (you can opt out anytime).
- To Provide you customer support and improve our services.
3. How we disclose your information
We value your privacy and do not sell or trade your personal information. However, we may disclose your information to the third parties for fulfilment of your order, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
Legal Requirements: If required by law or to protect Purani Dilliās legal rights.
Business Transfers: In the event of a business merger or sale, your information may be transferred to the new entity.
Third-Party Service Providers: We collaborate with trusted service providers for payment processing, order fulfilment, and marketing support.
All the entrusted service providers are required to keep your information confidential and use it only for the intended purpose.
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4. Payment Security
Our payments are processed securely through trusted payment gateways. We do not store your financial information on our servers. All transactions adhere to PCI-DSS standards to ensure secure handling of payment date.
5. Third-party service providers
Third-party service providers used by Purani Dilli only access your information as required to perform their services. These providers may have their own privacy policies regarding the information we share with them.
When you leave our website and are redirected to a third party site, their privacy policy will govern your information.
6. Cookies
Our website uses cookies to enhance browsing and track site performance.
You can choose to disable cookies in your browser settings, but some website features may not function as intended.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Opt out of promotional communications at any time by clicking āunsubscribeā in our emails or contacting us directly.
8. Updates to this Policy
Purani Dilli reserves the right to update or modify this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
9. Contact Us
If you have any questions, concerns, or requests regarding your information or if you wish to withdraw your consent to the acceptance of this Privacy Policy you can do so by reaching out to us at:
š Purani Dilli
š§ support@puranidilli.in
š +91-9311342722
š® Gurugram, India
You consent to receive communications from Purani Dilli by way of e-mails, phone calls and SMSās with respect to your transactions on our website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. Purani Dilli may also use your e-mail address to send you updates, newsletters, changes to features of the service, and the like to provide you better Services.
