Shipping Policy

Last Updated: November 17, 2025

At Purani Dilli, every order is packed with care and a touch of old-world warmth.
We are committed to make your shopping experience smooth, transparent, and worry-free. Our policies and terms of use are crafted for your convenience, so we invite you to take a moment to review them to make well-informed choices.

We recognize how crucial timely and secure delivery is, which is why we collaborate with leading courier services. This enables us to ensure reliable and efficient delivery for all your orders.

Here’s everything you need to know about our shipping process.

🕰️ Shipping Timelines

Our shipping timelines vary depending on what product you have ordered.

All clothing products take 5-7 working days (shipping timelines vary from product to product and are mentioned under every product in the description section as well).  In rare cases such as festivals, high-volume orders, delivery network issues or unforeseen events etc. shipping timelines may be affected- but we’ll always keep you informed.

Working Days are Monday - Friday so the shipping timeline does not include the weekend.

Please do not accept a parcel if it is tampered as we will not be responsible for it.

📦 Shipping Charges

• Prepaid Orders: Free delivery across India.  
• Cash on Delivery (“COD”): We’ll charge a nominal delivery fee of INR 50, as our delivery partners charge additional handling costs per product. However, in case you wish to opt for an express delivery option, we’ll charge a nominal delivery fee of INR 100.

✉️ Order Tracking

As soon as the order is shipped from our warehouse, you will receive a WhatsApp message/E-mail with tracking details, so you can follow your parcel’s journey right to your doorstep.