Terms of Service

Welcome to PURANI DILLI !

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully.

Purani Dilli celebrates the artistry of Indian ethnic wear by bringing together timeless craftsmanship and contemporary style. Every piece is thoughtfully designed to offer you not just clothing, but a truly delightful shopping experience—where tradition meets modern elegance.

1. General

This website is operated by Purani Dilli. Throughout the site, the Terms “we”, “us”, and “our” refers to Purani Dilli. Purani Dilli offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Eligibility to use our services

By accessing our website, you confirm that you are of legal age in your jurisdiction or have permission from a legal guardian to use our services. Our products are for personal, non-commercial use, and any misuse or unauthorized access may result in termination of your services.

2. Use of the Website

You agree not to misuse this website for any illegal or unauthorized purpose nor may you, in the use of the services, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

3. Product Information and Availability

We make every effort that all product details, descriptions, and prices on our website are accurate. However, slight variations may vary occur due to monitor settings or lighting during photography.

Product availability is subject to change without notice. We reserve the right to limit the quantities of any products or services offered.

4. Orders, Pricing and Payments

All prices are listed in INR and are inclusive of applicable taxes. Orders are confirmed only after payment is successfully processed.

We reserve the right to change prices at any time. In case of a pricing error, we will contact you before processing your order.

5. Shipping & Delivery

Purani Dilli ships across India. Orders are usually dispatched within 5–7 business days. Delivery timelines and costs may vary based on location. You will receive tracking details once your order is shipped. While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances.

6. Returns/Exchanges and Cancellations

We take great pride in the quality of our products and strive to ensure your complete satisfaction. For more details, please refer to our Refund & Cancellation Policy.

7. Privacy & Security

Your privacy is of utmost importance to us. We collect, use, and process your personal information in accordance with the terms outlined in our Privacy Policy.

We use secure payment gateways and encryption protocols to ensure that your information is protected. However, we cannot guarantee complete security in online communications.

8. Third Party Services

Our website may contain links to external websites. We are not responsible for the content, policies, or practices of those websites and encourage you to read all the terms of those websites.

We disclaim all liability for any risks associated with your interactions with third-party services.

9. Intellectual Property

All content of our website including designs, logos, images and text, is the property of Purani Dilli. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

You may not use our trademarks or branding without our prior written consent.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

We are not responsible for any delays, interruptions, or errors beyond our reasonable control.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with Haryana as the venue.

12. Modifications to Terms

Any new features or tools which are added shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

13. Contact Us

For any questions about these Terms or our services, please contact us at:

Purani Dilli Customer Support

📩support@puranidilli.in
📞 +91-9311342722

We warmly thank you for shopping with Purani Dilli. Your choice empowers us to craft timeless pieces rooted in tradition, and we’re thrilled to be part of your story.